No One Likes to Be Retrained

No One Likes to Be Retrained

By Lee Gliddon How many times has a new initiative, software, or solution been rolled out with great hopes to transform your operations and deliver success?  If you are like most businesses the answer is, “many times, and the results were poor”.  All that retraining,...
Unique Like Everyone Else

Unique Like Everyone Else

By Steven Mauss As I have the opportunity to visit many companies and government agencies, I’m struck by how much pride we all take in the unique ways we attempt to solve problems. Particularly, in the U.S., our focus has traditionally been on individual rights,...