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A Different Approach to IT Consulting Services

A Different Approach to IT Consulting Services

Most large IT services providers sell Full Time Employees (FTEs). It’s great to have a team of ready-made, inexpensive(?), quasi-skilled workers at your disposal. But should you use the same provider to oversee and manage the teams? Often, the primary goal of large IT...

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Who Do You Call at 3am?

Who Do You Call at 3am?

Who are you going to call at 3:00 a.m. during an outage …and who are you hoping will answer the phone? By: Steven Mauss If you’re over 20 years old, you probably remember the campaign commercial about the red phone ringing in the oval office.  It just keeps ringing...

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The Datafication of Everything

The Datafication of Everything

By: Steven Mauss Spending a lot of time and resources converting everything to its digital form may make you feel like you are up on technology and doing something, but it can diminish the value of the stories it can tell you. I’ve often wondered why we spend so much...

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You Have to Know When to Say When

You Have to Know When to Say When

Sometimes you just have to know when to say when. At a certain point, you have to call the game. By: Steven Mauss Way back in 1976, an artist wrote a song that spoke to what all of us know, deep in our minds and hearts.  It was then that Don Schlitz first penned “The...

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The New Generation of Automation

The New Generation of Automation

by Steven Mauss Years ago, when kids still delivered papers on foot via paper routes, I was thrilled to earn the extra money generated by having a job. Back then, things were not so automated; it was all done by hand. Every day, I would roll my allotted newspapers and...

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How Improving Operational Efficiency Saved an Industry

How Improving Operational Efficiency Saved an Industry

As the Millennium arrived nuclear operators in the United States had an average planned plant outage time of 36 days. Every day they were not producing electricity they lost $1.5 million. Under the strain of cheap natural gas, the nuclear industry had to do better,...

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No One Likes to Be Retrained

No One Likes to Be Retrained

By Lee Gliddon How many times has a new initiative, software, or solution been rolled out with great hopes to transform your operations and deliver success?  If you are like most businesses the answer is, “many times, and the results were poor”.  All that retraining,...

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Unique Like Everyone Else

Unique Like Everyone Else

By Steven Mauss As I have the opportunity to visit many companies and government agencies, I’m struck by how much pride we all take in the unique ways we attempt to solve problems. Particularly, in the U.S., our focus has traditionally been on individual rights,...

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The Last Ten Percent

The Last Ten Percent

The 90/10 Rule: “90% of the work gets done in 10% of the time” and its corollary: “10% of the work takes 90% of the time.” In computer programming and data migration projects, you also have the humorous aphorism that says: “The first 90 percent of the code accounts...

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KR Dashboards - Visualize, analyze and identify trends with powerful interactive dashboards. | Knowledge Relay

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