Privacy Policy

This privacy policy sets out how Knowledge Relay uses and protects any information that you give us when you use this website.

Knowledge Relay is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from January 1, 2014.

What We Collect

We may collect all or some of the following information:

  • Name and job title.
  • Contact information including email address.
  • Demographic information such as postal code, preferences and interests.
  • Other information relevant to customer surveys and/or offers.

What We Do With the Information We Gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • We may occasionally use your information to contact you. We may contact you by email, phone, fax or mail.
  • We will never sell your information.


We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Website Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive.  It is a small piece of data sent from a website and stored on the user’s computer by the user’s web browser while the user is browsing.  This may be needed for analytics-driven plugin and modules.

Links to Other Websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling Your Personal Information

You may choose to restrict the use of your personal information by clicking on “Remove” or “Unsubscribe” links in emails, or informing any of our representatives over the phone that you do not want to be contacted by Knowledge Relay.

We will not sell, distribute, or lease your personal information to third parties unless required by law. Period. We will not send you promotional information about third parties, even if we think you may find it interesting.  We may share your contact information with Knowledge Relay-affiliated business partners for the purposes of making joint offers or servicing your account.