IT Services

Effective Service. Lower Costs.

No one can anticipate the kinds of calls a help desk might receive. But when you need to be sure you have an experienced, professionally managed team in place to handle whatever is thrown at them, trust Knowledge Relay.

IT Services at Lower Costs | Knowledge Relay

Timely Delivery
Oversight and timely delivery of quality technical support service to clients, whether they are internal or external.

We Do Windows
Support for Windows-based software systems with a networking component, as well as ancillary systems connected to it. Our company is a Microsoft Partner and our people are Microsoft Certified. But we also know UNIX-based systems and maintain a staff of highly-skilled programmers.

General Support
All common technical support duties, including answering telephones, communicating with clients, diagnosing hardware and software malfunctions, troubleshooting problems, replacing hardware and installing new software on clients’ machines. Supervisor’s duties include determining personnel requirements, setting schedules and insuring that those under their direction have adequate resources to complete their jobs.

Our technology experts and business professionals analyze, research, design and implement solutions:

Data Integration

Programming / Development

Help Desk

Database Administration

Dashboard / Reporting Services

System Administration

Network Services / Security

Well-Managed, Focused, and Professional

Count on Knowledge Relay’s domain expertise and proven track record to deliver excellent support at a reasonable cost.